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FAQ
Frequently asked questions
Returns & Exhanges
We're sorry that your online purchase did not work out for you, however with any online purchase can be exhanged or returned within 30 days from the shipped date.
In order to exhange or return an item, the item needs:
• The store tag needs to be attached
• Clothes needs be unworn and unwashed
• No damage on any item (Can be discussed further more by sending a email or calling customer service)
• Due to Covid-19 jewelry at the mean time can not be returned
• Final Sale items cannot be returned or exhange
Before returning or exhanging an item, please notify our customer service by sending a email or calling in advance. For this reason we asking to notify us is so can help find solution, becuase we greatly appreicate our customers.
In very package shipped will include a return label that can be dropped at any USPS location nearest to you.
Yes! Users can add video from YouTube or Vimeo with ease:
1. Enter App Settings
2. Click the "Manage Questions" button
3. Click on the question you would like to attach a video to
4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
5. That's it! A thumbnail of your video will appear in answer text box
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